Position Description: The Mentor and Volunteer Coordinator will assist in executing AALEAD’s mentoring and volunteer programs. This position is part of a team committed to providing opportunities and support for youth from underserved communities. This position will report to the Mentoring and Volunteer Manager and have a hybrid schedule with some travel to DC, Arlington and Fairfax County in Virginia, and Montgomery County in Maryland.

Mentoring Program Coordinator Duties and Responsibilities: 

1) Recruitment & Onboarding (35%)

• Support & take the lead on various recruitment efforts, with a focus on mentees and volunteers. Conduct recruitment efforts with families, at schools and community events, online, and within the community.

• Manage participant onboarding (Mentee Interviews, Background Checks, Reference Checks, Mentor Training, Mentee Enrollment, Match Meetings, related administrative tasks) & ensure the process aligns with best practices. 

2) Monitoring, Engagement & Evaluation (40%)

• Monitor and provide continuous one-on-one support to mentoring pairs

  • Develop & maintain professional, supportive, trusting relationships with youth, mentors & families 

  • Manage a caseload of around 30 - 60 pairs

  • Communicate effectively and support conflict resolution and mediation as needed 

• Monitor and provide continuous one-on-one support to volunteers 

  • Connect volunteers to the appropriate staff, and track participation and feedback

• EVENTS - Organize events and outings for mentors & mentees, including recognition activities for mentors such as special events, awards, gifts, etc. 

  • Support quarterly Social and Emotional Learning (SEL) workshop creation and curriculum development

• TRAINING - Provide mentors and volunteers with ongoing training opportunities and support groups. 

3) Administrative Duties (25%)

• Assist in program data management to ensure data hygiene in a timely manner, including updating data, documenting demographics, program outcome data, & interaction case notes.

• Communicate and collaborate with other teams to collect necessary data 

• Provide monthly/quarterly grant reporting data for the Mentoring/Volunteer Manager

• Support at regional programmatic events and assist with additional tasks as needed

• Other duties as assigned. 

Required Qualifications and Competencies: Qualified candidates for this position should possess the following core competencies and skills:

Core competencies

• Communication

• Results-focused

• Relationship-building

• Managing conflict

• Problem-solving

Skills and Qualifications

• BA/BS or currently majoring in education, social work, liberal arts, or related field; or relevant work experience

• Sensitivity to the needs of immigrant & low-income children and families 

• Excellent oral and written communication skills (public speaking experience preferred) 

• Organized and attentive to details 

• Time management and ability to multitask

• Ability to work independently and in teams

• Direct experience working with youth and families or teaching (ability to navigate difficult conversations and topics with adults and youth)

• Ability to work throughout the week with consistent flexibility to work weekends and evenings and occasional holidays 

• Fluency in an Asian language is preferred

• Reliable and consistent transportation required

Equal Opportunity Employer

AALEAD is an equal opportunity employer and prohibits discrimination in any aspect of employment based on an individual's race, color, religion, creed, sex, national origin, ancestry, age, mental or physical disability, medical condition, marital status, pregnancy, sexual orientation, gender identity, gender expression, any veteran status, any military service or application for military service, genetic disposition or carrier status, or any other category protected by federal, state or local laws.

To apply, please email info@aalead.org with a resume and a brief letter of interest indicating alignment with the position. In the subject line, indicate ‘Application for Mentor and Volunteer Coordinator.’